• company

    Vone Infotech Pvt Ltd

  • Job Level

    IT Software-Engineer

  • Location


  • Specialization

    Banking / Finance / Insurance

  • Category

    Call Centre/ BPO / ITES

  • Job Type

    Full Time

  • Minimum Qualification


  • Preferred Years of Experience

    1 - 3 years

  • Application Deadline


  • Available Slots


  • Skills

Related Trainings

Microland walk-in for Technical Support Executive

Vone Infotech Pvt Ltd

, 3 years ago
Job Description

Job Description
Handling customer queries through Phone, Chat and Email.
Provide Level 1 Technical support to end users and Level 1.5 support to ISP Technicians.
Troubleshooting customer issues and provide CSAT driven resolution.
Documenting cases on CRM/Ticketing tools.
Meet process defined SLAs and KRA.
Adherence to Schedules and processes.
Adherence to Company policies and guide lines.
Team Player.
Ability to work under pressure and meet tight deadlines.
Fluent in English & Hindi.

Profile Summary
Walk in Date:08th Mar 2019

Walk in Deadline:08th Mar 2019

VenueMicroland Limited, 1B, Ecospace, Belandur, Outer Ring Road, Bangalore 560 103.

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