Summary

  • company

    Itlogix India Pvt ltd

  • Job Level

    IT Software-Engineer

  • Location

    ,

  • Specialization

    eCommerce- Jobs

  • Category

    IT - Software Jobs

  • Job Type

    Full Time

  • Minimum Qualification

    B.Com

  • Preferred Years of Experience

    5 - 7 years

  • Application Deadline

    2020-12-24

  • Available Slots

    1

  • Skills

Related Trainings

Hiring for Windows Application Support Analyst

Itlogix India Pvt ltd

, 1 year ago
Job Description

Link

https://www.shine.com/jobs/hiring-for-windows-application-support-analyst/htc-global-services/11068341/

Job Description
Greetings fromHTC Global Services !!

We are hiring for the role of "Windows Application Support Analyst", Interested candidates can send in their updated resume for the rounds for interview.

Job Title :Windows Application Support Analyst

BUSINESS UNIT : Information Technology

Work Location : Hyderabad, Chennai

Experience : 4 to 8 years

Job Description:

Minimum 4 years of experience in supporting & maintaining Windows based Servers and application that are critical
Act as point-of-contact for enterprise customers
Handle real-time voice-calls and chats with technical queries
Handle email queries and respond in a timely-manner
Be able to understand customer applications and gain expertise
Attempt to provide resolutions on the first interaction with customers
Handle multiple cases at the same time with varying degrees of severity
Work in a team with assorted expertise
Perform root cause assessment and debug all issues on server domain, and availability of applications

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