Vone Infotech Pvt Ltd
, 2 years agoJob DescriptionHandling customer queries through Phone, Chat and Email.Provide Level 1 Technical support to end users and Level 1.5 support to ISP Technicians.Troubleshooting customer issues and provide CSAT driven resolution.Documenting cases on CRM/Ticketing tools.Meet process defined SLAs and KRA.Adherence to Schedules and processes.Adherence to Company policies and guide lines.Team Player.Ability to work under pressure and meet tight deadlines.Fluent in English & Hindi. Profile SummaryWalk in Date:08th Mar 2019 Walk in Deadline:08th Mar 2019 VenueMicroland Limited, 1B, Ecospace, Belandur, Outer Ring Road, Bangalore 560 103. More Hide
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